PetsApp Announces Game-Changing Collaboration with Covetrus and NVS

The PetsApp pack are excited to Announce our latest Game-Changing Collaboration with partners Covetrus and National Veterinary Services (NVS) to Expand its Prescription Home Delivery Offering.

On a mission to revolutionise pet care management for both veterinary clinics and their clients the PetsApp pack proudly announces their latest collaboration with Covetrus and long time partner NVS.

PetsApp’s Prescriptions Home Delivery service built by pack member Trina Yau (Pharmacist turned Full Stack Developer) is available to all UK clinics and aims to give a competitive edge to all PetsApp clinics in their battle against larger online digital disruptors.

This new partnership with Covetrus and long time partner NVS redefines convenience in pet healthcare. Enabling veterinary teams to streamline prescription management, elevate client satisfaction and allow independent clinics the ability to compete with larger more disruptive online players within the industry.

• “We worked with our clinic partners to build a Prescriptions feature that simplifies day-to-day admin while being safe, auditable, and dependable. We're excited to help give your practice back valuable time to focus on patient outcomes!” *

Samuel Robinson, Senior Product Manager, PetsApp

In an era where more than half the veterinary profession want to leave the industry as they feel overworked and under-appreciated PetsApp is overhauling the historically unrealistic workloads of veterinary teams and creating outcomes that not only enhance the prospects of a veterinary clinic but also the quality of care their teams can deliver. By abstracting away the complexity of managing logistics, payments and communication, PetsApp is enabling clinics to offer convenience to pet owners without having to overstretch their vet teams, ultimately empowering local veterinary clinics (who belong at the heart of the pet care journey) to compete against larger online disruptors and win back share of wallet.

Erin Sparks, MD at Covetrus, said:

“We are excited to partner with PetsApp as part of an expansion of Direct Dispense by Covetrus. This partnership allows practices to deliver exceptional service to their customers while reducing their administrative burdens. Offering next-day delivery and further bespoke delivery options, along with practices being able to contact our on-site veterinarians, we offer a unique and unparalleled level of service. We have also recently invested in expanding our Direct Dispense facility to ensure we meet growing demand while maintaining the speed and quality of service our customers know us for.”

Credibility Backed by Experience

PetsApp’s prescription platform offers unique productivity and flexibility, that unlike most other services in its field, allows clinics to fully automatically set up annual anti-parasitics prescription and home deliveries, and to easily modify any content in the prescription at any time.

• “At NVS, our commitment lies in providing PetsApp users with the highest quality service and support. Our recent investment in a state-of-the-art, sustainable facility allows us to expand on and further enhance the longstanding service to Pets App Practices and their customers.”*

• Martin Riley, MD at NVS

Built by the community for the community. PetsApp was co-founded and is headed up by qualified veterinarian Dr. Thom Jenkins. And in typical PetsApp style, pack members Trina Yau (Pharmacist turned Full Stack Developer) and Claire Cameron RVN have together played a big role in both building and tailoring PetsApp’s Prescription Home Delivery feature to fit the needs of those it will serve: veterinary teams and the pets they support.

• “In my experience the best way to ensure integrity of any tech you utilize is to make sure that it has been developed by the community it was meant for.” *

- Will Monk, Cofounder and CTO, PetsApp

Now further levelling up the offering with an integration from Covetrus, who alongside their team of SQPs also have 2 full time vets overseeing their dispensary. They also already fulfil circa 5,000 orders on next day delivery to pet parents’ homes on behalf of their customers. Jack Dixon, Marketing Lead at Covetrus, attributes their success to prioritising the needs of veterinary practices.

“Practices aim to deliver exceptional service that combines speed, quality, and fosters customer loyalty. These priorities were central to developing our range of delivery option while ensuring all products are dispensed under the supervision of our on-site qualified veterinarian. We take pride in being the silent fulfilment partner for Practices, strengthening their relationships with clients."

About National Veterinary Services

NVS is the market leader in veterinary wholesale and distribution. Distributing products to animal health practices and approved outlets across the UK since 1989. NVS is part of NVS Group, a wider group offering all the innovative products, technologies and laboratory services needed to operate an efficient veterinary practice. Providing their customers with care and support from a trusted, reliable partner committed to delivering excellence in animal health.

About Covetrus

Covetrus is a global leader in animal health technology and services whose mission is to make exceptional animal healthcare accessible to everybody. Under the leadership of Benjamin Wolin, President and CEO. Their mission is to drive better financial and clinical outcomes for veterinarians. Bringing together innovative products, technology and services into a holistic solution that helps make it easier for veterinarians to manage their practice and care for pets.

PetsApp Prescription Home Delivery in Action

Why not check out PetsApp Prescription Home Delivery in action for yourself, with this guide from our inhouse pharmacist and Full Stack developer Trina Yau.