Successful
veterinary teams
use PetsApp

Chat by text, SMS and WhatsApp, take bookings and payments, and run reminders and plans, with CoPilot and Scribe built in. All working alongside the PMS you already use.

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Biscuit · Hannah PriceCockapoo · 4 yrs · via WhatsApp

Open

Hi, Biscuit’s been scratching his ear all weekend. Can we get him seen?

Of course. Dr Patel has 10:40 tomorrow. Shall I book him in?

Yes please, that’s perfect.

All booked in. See you and Biscuit at 10:40 tomorrow.

Reply by WhatsApp…

£41.64 paidHannah Price · just now

Booster reminder sent142 owners · due in March

15,000+veterinary professionals trust PetsApp

Sanderson Vets
Godiva Vets
Thrums Veterinary Group
Wallace Vets
Pennard Vets
Sanderson Vets
Godiva Vets
Thrums Veterinary Group
Wallace Vets
Pennard Vets

Connected pets8.5M+across veterinary practices on PetsApp

Payments processed£55M+collected for veterinary practices through payment requests and wellness plans

Messages exchanged18M+connecting veterinary teams and pet owners

Client engagement

Every client touchpoint, covered

From the first message to the next booking, PetsApp handles every client touchpoint and works alongside your practice management system, so your team spends less time chasing and more time with patients.

Explore all features

Inbox3 to reply

Hannah Price · BiscuitBiscuit’s been scratching his ear all weekend

Tom Reid · LunaCan I pay for Luna’s booster online?

SMS

Priya Shah · CloverThanks, see you on Thursday

Chat

Video consultLive · 04:12

Communication

Talk to clients wherever they are

Chat, SMS and WhatsApp land in one shared inbox. When a photo isn’t enough, switch to a video call with clients on the PetsApp app.

85%fewer missed calls at Pennard Vets

Online bookingsThis week

Luna · VaccinationWed 09:20 · Dr PatelApp

Clover · Nail clipThu 14:00 · Dr LewisWebsite

Bramble · Check-upFri 11:20 · Dr PatelWebsite

New online booking · BiscuitTue 10:40 · Consultation · booked at 23:14

Bookings

Keep the diary full

Owners book online at any hour, and automated reminders bring them back for vaccinations and check-ups.

70%more online bookings

Payment request£41.64

Paid

Wellness plan · LunaActive

Monthly by direct debit · renews in May

Payments

Get paid and delight clients

Payments by link, plus wellness and loyalty plans that turn visits into relationships.

“I really like that I can pay via Apple Pay at the touch of a button…”

Rosiematosie, 5-star App Store review

50%more plan uptake

40%fewer cancellations

Scribe · consult notesNotes ready

Subjective Scratching left ear for 3 days.Objective Mild redness, left ear canal.Plan Ear drops twice daily, recheck in 10 days.

CoPilot drafted a reply to Hannah

Admin

Take the admin off your plate

Scribe writes up consults and client-friendly summaries. CoPilot drafts replies, and chats are tagged by topic automatically. So you can focus on your patients and get home on time.

Revenue21%increase in revenue with PetsApp

Good morningHannah

BiscuitCockapoo · 4 yrs

Wellness planActive

Vaccinations, flea and worm, and a yearly health check

Booster vaccinationDue 12 Mar

Book

Payment request£41.64

Pay

Message your vetChat with your practice

For your clients

An app your clients actually open

Every PetsApp clinic comes with an app for pet owners. It’s where your reminders get read, appointments get booked and plans get renewed, all under your practice’s care.