Number of sites
From a single clinic to a multi-site group, your quote covers every site that uses PetsApp.
Pricing
Pricing that fits your practice
Every practice is different, so your price is too. It depends on the size of your practice and the features you use, and we’ll talk it through with you on a demo.
Your PetsApp quoteTailored
Number of sitesOne clinic or a multi-site group
Features you useSwitch on what your practice needs
Number of vetsCounted as full-time equivalents
What’s included
See all features Chat at the core, then the features you need
2-way chat, Scribe, reporting and push notification campaigns are included as standard. Switch on the other features your practice needs, now or as you grow. Your Customer Success Manager trains your team and helps you get set up.
Communicate
- 2-way chatApp, SMS and WhatsApp conversations with clients in one shared inbox, with photos, videos, templates and video calls.
- WhatsAppClient conversations, photos and documents over WhatsApp, in the same inbox as chat and SMS.
- RemindersVaccination, flea and worm, appointment and custom reminders with your own templates and timing, so fewer clients miss a visit.
Book and pay
- Online bookingOnline booking on your website and in the app, 24/7, with live availability from your PMS and a confirmation by email.
- Digital paymentsPayment requests sent from the chat by SMS, WhatsApp or in the app, paid by card or Apple Pay, with every request and payment in one place.
- Home deliveryFlea, tick and worm treatments from your wellness plans, delivered to your clients’ doors.
Grow
- CRM and campaignsBuild audiences from your practice data and send targeted campaigns by email, app inbox and push notification.
- Wellness plansMonthly plans clients join and pay for online, with every member, payment and renewal in one place.
- Loyalty plansPoints for what clients spend at your practice, and rewards you choose that bring them back.
- CobrandingYour logo on your emails, your colour on your booking widget and your branding in the PetsApp app.
How pricing works
Three things shape your price
Your quote is built around your practice. Here’s what goes into it, alongside usage such as text messages and card payments.
Features you use
You pay for the features you switch on. Start with what you need now and add more whenever you’re ready.
Number of vets
Your quote reflects how many vets you have, counted as full-time equivalents, so a small independent practice doesn’t pay the same as a busy hospital.
How much does PetsApp cost?
Pricing depends on the size of your practice and the features you use. We’ll talk it through on your demo and send you a quote.
Can we add features or sites later?
Yes. Switch on more features or add sites whenever you’re ready, and your price changes to match.
Do you offer pricing for groups?
Yes. PetsApp works with multi-site groups as well as single clinics, including Thrums Veterinary Group, Scotland’s largest independent group. Book a demo and we’ll put together a quote for your group.
Do our clients pay to use the app?
No. The PetsApp app is free for pet owners to download on iPhone and Android. Clients only pay your practice for the care and products they buy.
