Now introducing PetsApp Loyalty Plans. Foster customer loyalty, increase customer satisfaction, and drive repeat business through offering…
Read moreLiv Oginska - Founder of Human Savvy & Vet Gone Real, and Becki Maher - Founder of Inside Minds·14 July 2023
In this month's latest episode of our 'Hot Topics' series, pack member Naomi Oikonomou speaks to Becki Maher and Liv Oginska to discus emotional intelligence and just how much behavioural science can be used, successfully to actively but mindfully grow our businesses and the teams working within them.
Olivia (Liv) Oginska DVM MRCVS PgCertSAS MAPP is a Vet and Keynote Speaker, who passionately promotes the power of Emotional Intelligence and Positive Psychology. Currently based in Western Australia, Liv is the founder of Be Human Savvy An initiative on a mission to empower vet teams and leaders to create psychologically safe workplaces and positive social connections through the power of EQ.
Managing Director of Inside Minds, Dr Rebecca Maher MA VetMB PGCert MRCVS has recently returned to veterinary to help businesses within the vet community to guide clients by applying behavioural science techniques to improve animal welfare and drive profitable growth.
If you enjoyed this episode on EQ you may also like our recent webinar session on finding fullfillment in vet med and fighting compassion fatigue, led by Dr. Celine Leheurteux
Or why not try reading Naomi Oikonomou's article on the psychology of buying. Friction Versus Fuel outlines the two ways to influence clients and why she thinks friction can help empower better outcomes for both a business and its customers.
Now introducing PetsApp Loyalty Plans. Foster customer loyalty, increase customer satisfaction, and drive repeat business through offering…
Read morePetsApp, is proud to announce its recent Cyber Essentials Plus certification, a testament to its continued commitment to providing secure…
Read moreHave you ever felt exhausted or frustrated as you try to guide clients towards the best decisions for their pets? Do you wish you could…
Read more