PetsApp Together: Veterinary's Newest Get Together

With PetsApp Together, veterinary's newest get together just around the corner, we wanted to look back on the previous get together and detail how you can get involved in our next community gathering in the Spring.

Workshops

As with the previous get together we've a selection of interactive workshops and talks running through out the main day. With guest speakers Gail Emms MBE and Dr. Katie Ford leading sessions on personal development. See the full itinerary of 6 hours of continued learning below:

Session 1, 9.55 am - 9.25am. User Group Session with Product Manager Sam Robinson. This is one of two pack led sessions, giving you the chance to have a say on what we do next and help define the future of PetsApp's capabilities!

Session 2, 10.05 am - 10.55am. The New Veterinary Business Model: How to Solve for your One Bottle Neck. An interactive work shop that uses PetsApp Cofounder and CEO Dr Thom’s unique teaching style and techniques to deliver a new hybrid business model combining the power of both clicks and bricks. Created to help vets maintain a competitive edge no matter how disruptive the market may feel. Led by Dr. Thom Jenkins MA VetMB MRCVS, who also attended the Stanford University Graduate School of Business Executive Program for Growing Companies.

Session 3, 1.05 pm - 2.00 pm. Led by Account Executive and Pack Member Rory Higgins

Session 4, 2.05 pm - 3.05 pm. Behind The Scenes: Creating Compliance Through the Stories We Tell. Delivered by guest speaker vet and coach Dr. Katie Ford. This intimate sit down with Katie will help you to explore how the stories we tell can define our culture, community and even pet owner compliance.

Learn how some of the most influential people, experts and thinkers in veterinary could be sat within your team and embark on a curiosity driven journey to discover how to connect with both the wider veterinary community as well as your own bespoke following of pet owners and advocates.

Session 5, 3.30pm - 4.30pm . The 2nd of our guest speaking slots. Owning Being your Best You: Lessons Learned from Medals and Mentors. Guest speaker and Olympic Champion Gail Emms MBE will lead a guided session of self discovery. Learn how Olympian Gail Emms shifted her mind set from stiff British upper lip to become the best of British badminton.

Session 6, 4.35 pm - 5.20 pm. Old MacDonalds Veterinary Clinic: The EIEI-O Approach to Your Client Corridor. Join PetsApp CEO, Dr. Thom Jenkins once more for an interactive workshop and unravel how to: 1) Explore the services your clinic offers and how well they are received 2) Initiate missed opportunities 3) Eliminate the pain points of your clients by decreasing their customer effort scores 4) Improve the services you offer as well as the KPIs you’ve set as a team 5) Create better Outcomes by identifying those within your client base that are keen advocates and likely revenue drivers

Session 7, 5.25 pm - 5.55 pm. Our final User Group Session with Product Manager Sam Robinson. The second of two pack led sessions to be held in the Library and a great way to share the ways in which you use the app, with other users. Little secret; no two clinics use PetsApp in the exact same way!

Networking

Something that was abundantly clear when we gathered feedback from our last PetsApp Together social was just how much everyone enjoyed the networking element of coming together. Our main drive for these events was to help bring the community closer together in order to help support one another. With Pizza and Prosecco on the terrace on the first night and then a silver service dinner with a surprise on closing night there are lots of opportunities outside of the learning sessions to come together informally and get to know lots of other amazing humans from the wider veterinary community.

Join Us in 2024

Due to popular demand and an inbox of requests we are already putting together our sessions for 2024, hoping to make them a frequent element of the year to make them accessible to all. If you'd like to be added to the waiting list for 2024 or here more about whats on offer at our PetsApp get togethers simply email: naomi@petsapp.com

Want to know more about PetsApp? Let's chat!