AI Appointment Booking for Veterinary Practices: Smarter Bookings for Clients
We all know why we ask pet owners to select an "appointment reason" when booking a visit online. It helps your team understand why a client…
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PetsApp Podcast - Veterinary Practice Design - opportunities and challenges, with Melanie O'Donoghue RVN
Melanie O'Donoghue RVN, Director, Vet Assist·22 March 2021
Thom is joined by this week's guest, Melanie O'Donoughue (Founder, VetAssist). In this week's episode, they discuss Melanie's unique career story; her experience in veterinary practice design; and how the global pandemic has changed the way we think about the in-clinic customer journey.
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Veterinary Practice Management: Why Your Booking Process Shapes Clinic Culture
Booking processes matter! All too often, I hear from clinics that feel it’s perfectly reasonable for appointment booking to involve multiple…
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Competition and Marketing Authority Remedies: The Final Countdown for Veterinary Teams
Join us this September for a final review of the Competition and Markets Authority’s report (March 2026) which signals a major shift for…
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