Veterinary Workplace Culture: How to realise it's potential 🗝

Have you ever considered the relevance of organisational culture in your business? How does having successful organisational culture help me retain staff and my business? What are the do’s and don’ts when creating, maintaining and communicating your culture? This webinar will take a pragmatic approach to an important but often neglected subject in our profession, led by Cate Titterton who has lived and breathed a strong positive culture for the last decade and now has the opportunity to develop the culture of a new business.

Key learning objectives:

🤝 Understand the relevance and importance of culture to my business

🌻 Be able to create a new business culture or improve existing culture

😨 Be aware of the pitfalls to be avoided in company culture

Meet Cate Titterton BSc (hons) BVetMed MRCVS! 🌼

Having graduated in 2005, I spent the initial five years of my career searching for what appeared to be a mythical job.

One where quality veterinary care was delivered, and strong leadership and team engagement were as important as the balance sheet. I found the job that superseded my expectations and stayed with the same company for ten years with roles as a Clinic Director, Operations Manager and Group Clinical Quality Support.

The company culture was more than just words on a wall, we all lived and breathed it. Many larger veterinary practices now shout loud and proud about their core values and principles which have been conjured up by bosses sitting in offices. It seems to be a common misconception that this will lead to the desired company culture.

The reality is that it is team members who really drive culture. Words are not enough if their behaviours, and those of company leaders, do not correlate with the message being published.