High Touch & High Tech: Using Tech to Enhance the Client Bond ⚡️

With all of the new “toys” available, sometimes we lose sight of the fact that it isn't the toys but the pet that we should be focusing on.

If we look at these new high tech resources as aids to help us provide better care for our patients, they are no longer just tools but a means for pets to live more comfortable and happier lives.

Learn how to communicate the difference between some high-tech gizmo and a high-touch lifesaver.

Key learning objectives

🔎 To be able to identify high tech choices for the delivery of health care and client experience

🫰 To understand WHY caring is so important much more important than technology alone

😸 To integrate technology and touch for an optimal client and patient experience

Have you met Peter Weinstein yet? 🧞‍♂️

Peter Weinstein, DVM, MBA, is executive director of the Southern California Veterinary Medical Association, co-author of The E-Myth Veterinarian with Michael Gerber and a veterinary coach at simplesolutionsforvets.com.

He is a husband, father, pet parent, veterinarian and leader. He has been involved with virtually all aspects of veterinary practice from a 15 year old kennel kid to a hospital owner.

Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners.

He is a published author, most notably of The E-Myth Veterinarian - Why Most Veterinary Practices Don’t Work and What to Do About It.

Currently, he is teaching business and finance at the Veterinary College of Western University of Health Sciences.

Peter likes to think of himself as a free thinking change agent and disruptor who, because he has a daughter in veterinary school, is working for an even better veterinary profession in the future.