ACORN HOUSE is a friendly, welcoming, modern practice in North Bedford with an excellent team of vets and nurses treating mainly small animals. We can offer full hospitalisation facilities and modern equipment in pleasant purpose built premises with ample car parking.Our aim is to give you and your pets the best possible care 24 hours a day and build a personal and sympathetic relationship between you and our staff

Acorn House Veterinary Hospital

We are a mainly small animal veterinary practice on the edge of Bedford. We have a team of 10 vets, 15 nurses, a practice manager and 5 receptionists.Our aim is to provide the best possible veterinary care for your pets in a friendly environment. We are a single practice with no branches.We have a substantial, purpose built, air conditioned modern building with ample car parking space. Our waiting room is large and easily accessible for disabled clients. There are four separate consulting rooms. The building is protected by CCTV, an intruder and fire alarm.If you would like to register at our practice please phone or call in.CONSULTATIONS ARE AVAILABLE BY APPOINTMENT ONLY FROM MONDAY TO FRIDAY AND SATURDAY MORNINGS24 HOUR EMERGENCY CARE 365 DAYS A YEAR MANNED ENTIRELY BY OUR OWN TEAM OF VETS AND NURSESWe are a Royal College of Veterinary Surgeons accreditedGeneral Small Animal Practice

Acorn House Veterinary Surgery

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Vaccinations

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Surgery

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Video consultation

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Instant messaging

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we care about our customers as much as our pets!

Quick & friendly support

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Our passion for animals is what drew us here, but how to keep the joy in our everyday work? 💙
Compassion fatigue is an inherent risk in veterinary medicine.

Let's get to grips with this concept and share some simple tips for keeping our dream alive! Join us for this CE credited webinar and start feeling like a superhero the next day! 🦸🏽‍♀️

Finding Fulfilment in VetMed: Facing Compassion Fatigue Head On

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Used by thousands of veterinary professionals,  across hundreds of clinics

After introducing PetsApp, our missed call numbers dropped from an average of 1,400 across all sites per month to an average of 250

Managing our time with our clients has been really powerful. They love it too, because they can message us in the middle of the night, and we can get back to them when we open.

It is a system that is so easy to adopt — within half an hour it immediately felt like a smooth and integrated service

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Why list your clinic on PetsApp?

Everything is in one place — your team gets up to speed

Your team is handling messages instead of phone calls. Keeping the phone clear for emergencies.
Your team can now take an hour for lunch!

30-40% clients are onboarded by week 4, missed calls are down by 85%

Wellness plan subscriptions boosted by 35%

Text and SMS chat, appointment booking, reminders, digital payments, video calls, AI-assisted communication (CoPilot), Loyalty and Wellness Plans with Home Delivery, PetsApp has it all.

1st time user so not 100% confident in what I am doing!!