Filter by tag

10 Laws Every Veterinary Practice Owner, Manager and CD Must Know ⚖️

It is not uncommon for those who are new to Veterinary Practice management to feel uncertain and confused about the various laws that apply to clinical practice. Some laws of course apply to every business in the UK, whilst others relate to only veterinary practice and the people who work within them. It is important to be clear about what these are.

Read more
Happiness: The Key to Recruitment and Retention Success 💙

Recruiting veterinary professionals has become increasingly difficult. It takes considerably longer to find suitable candidates, and the number of applicants has also dwindled significantly. However, there exists a distinct group of practices unfazed by the recruitment and retention challenges faced by many others. Somehow, they receive a steady stream of unsolicited résumés from highly qualified candidates, while their existing employees exhibit exceptional loyalty, rarely seeking opportunities elsewhere.

Read more
CE-Credited: Mastering the New Veterinary Business Model 💎

A bite sized session, covering the ways in which to master the new online-offline veterinary business model and how to strike the perfect balance between quality, cost and convenience in order to revolutionise a clinic's ability to better serve both the needs of its team members and clients, whilst also being able to compete with online disruptors looking to disenfranchise the industry from being able to offer convenient, affordable services at a profit.

Read more
Effective Communication in Veterinary: Understanding Pet Owner Psychology 💬

Pricing can often feel like a dirty word in veterinary. But have you ever stopped to consider the psychology of your pet owners and the way in which they select products to purchase for their pets or how they decide which services to sign up to? One of the greatest obstacles in selling the services and products we provide as veterinary teams is feeling that clients need a huge amount of persuasion to pay for the work that we do, regardless of your role in practice, or the value of the services you're providing.

Read more
From Clients to Advocates: A PetsApp Customer Success Master Class ⭐️

Cultivating a seamless transition amidst change, fostering vibrant user communities, and harnessing the power of Net Promoter Score (NPS) - join our panel of veterinary experts as they unravel the intricacies of achieving a 5/5 status from pet owners every time. Discover actionable insights that will revolutionize your approach to customer engagement and satisfaction

Read more
AI 101: What You Need to Know About AI in Veterinary Medicine 👾

Artificial intelligence is already seamlessly integrated into many areas of our lives. Our professional lives will soon be similar, with the enormous potential of AI to impact veterinary education, practice workflows, diagnosis and treatment of disease, the health of our patients, and wellbeing of our teams. But what do we need to know about this new technology to ensure these impacts are positive and that the benefits of this technology outweigh the risks.

Read more
The EQ Advantage: Leveraging Emotional Intelligence for Innovation in Veterinary Culture 🐙

Be one of the first few to get an early bird ticket to our webinar on Wednesday 9th August with our panel expert speakers on emotional intelligence in veterinary. Joining us, we have Olivia Oginska – veterinarian, speaker, positive psychology coach, a certified workplace conflict mediator and an emotional intelligence specialist, Sonja Olson – founder of wellness platform, Heartstorming Wellness, and Sophie Eaden – an equine veterinarian and a lecturer in Veterinary Clinical Practice.

Read more
Financial Freedom For Vets: 5 Ways to Achieve Immediate Profitability from Your Practice 🦅

Most vets work far too hard for far too many hours for far too little return. The principle cause of this is vets’ failure to charge profitably for their professional time. Often they don’t know what their professional time is worth except in terms of the consultation or surgical fee and these are often determined by what other practices charge rather than based on the needs of the practice finances and profitability.

Read more
Empowering Sustainable Vet Practices: Building A Greener Future Through Partnership 🍀

The veterinary profession is increasingly motivated to improve sustainability in all areas of practice. We’ve made great steps forward in some places, whilst in others we face complex challenges as we balance our desire to give the best care to our patients with our potential impact on the world around us. Practices can only do so much alone, and having sustainability in mind when choosing partners and products is becoming increasingly important.

Read more
Veterinary Growth Hacks: Tips For Scalable Success 📈

Built by UK Vet Dr. Thom Jenkins, PetsApp’s driving force is his unwavering belief that the local vet is best placed to look after and serve the needs of any pet. However, often, any increase in patient advocacy comes at the sacrifice of the team. Realising that the power of the appointment needed to shift, he set about creating the app.

Read more
Pioneering Women in Veterinary: International Women's Day 🌟 In Association with SPVS

SPVS and PetsApp Come Together to Celebrate Women in Veterinary for International Women’s Day Tune in on International Women’s Day. Chairing the session, Ami Sawran will be joined by panelists Angela Jones (Clinical Director, The George Equine Clinic), Kerrie Hedley (COO, XLVets) and Dr. Donita McCants (Founding Vet, Veterinary Concierge Services). Sharing their stories, the panel aims to use their personal experiences to give advice and guidance on best outcomes for individuals in the veterinary community, seeking support and employers wanting to do better.

Read more
High Touch & High Tech: Using Tech to Enhance the Client Bond ⚡️

With all of the new “toys” available, sometimes we lose sight of the fact that it isn't the toys but the pet that we should be focusing on. If we look at these new high tech resources as aids to help us provide better care for our patients, they are no longer just tools but a means for pets to live more comfortable and happier lives.

Read more

Page 1 of 4