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3 Tips to Assist Veterinary Businesses with Building a Successful Digital Road Map

A digital roadmap is an easy to follow plan of steps an organisation can follow to achieve both their short-term and long-term goals online. It begins by understanding the needs of the business in order to build a strategy that can be layered into its existing business plan. Whether you're starting out afresh or looking to refresh your current online strategy these 3 tips will assist you with building a successful digital Road Map for your veterinary business.

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From Clients to Advocates: A PetsApp Customer Success Master Class ⭐️

Cultivating a seamless transition amidst change, fostering vibrant user communities, and harnessing the power of Net Promoter Score (NPS) - join our panel of veterinary experts as they unravel the intricacies of achieving a 5/5 status from pet owners every time. Discover actionable insights that will revolutionize your approach to customer engagement and satisfaction

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Liv Oginska: Being a Leader is Hard

In this week's guest blog post Liv Oginska of Human Savvy discusses why many feel being a leader is hard. Walking through her years of experience as both a vet and EQ coach, Dr Oginska will offer both insights and hacks for tackling those feelings of hardship as a leader.

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AI 101: What You Need to Know About AI in Veterinary Medicine 👾

Artificial intelligence is already seamlessly integrated into many areas of our lives. Our professional lives will soon be similar, with the enormous potential of AI to impact veterinary education, practice workflows, diagnosis and treatment of disease, the health of our patients, and wellbeing of our teams. But what do we need to know about this new technology to ensure these impacts are positive and that the benefits of this technology outweigh the risks.

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The Vet Station: PetsApp Together Podcast Special 🎙

The PetsApp Podcast, a 'Together' special with Vanessa Waite from The Vet Station. Filmed on location at Somerford Hall. Join Thom and Vanessa at our last PetsApp Together event and find out how Vanessa has rewritten the veterinary start up manual and penned her own modern day classic aided by PetsApp. Combining the best of both clicks and bricks, old school and new school. Learn how to replicate what Vanessa and her team have done as well as discover ways in which to incorporate a hybrid veterinary service in your clinic, with ease via PetsApp.

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The EQ Advantage: Leveraging Emotional Intelligence for Innovation in Veterinary Culture 🐙

Be one of the first few to get an early bird ticket to our webinar on Wednesday 9th August with our panel expert speakers on emotional intelligence in veterinary. Joining us, we have Olivia Oginska – veterinarian, speaker, positive psychology coach, a certified workplace conflict mediator and an emotional intelligence specialist, Sonja Olson – founder of wellness platform, Heartstorming Wellness, and Sophie Eaden – an equine veterinarian and a lecturer in Veterinary Clinical Practice.

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Artificial Intelligence (AI) in Veterinary: Guest Blog

Tele-radiology experts VetCT have been exploring the history and development of Artificial Intelligence (AI) in veterinary medicine, including its uses in small animal, farm and equine practice, radiology and veterinary education, and its potential impacts on the well-being of veterinary teams and the workforce.

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Fuel Versus Friction: Why Friction is More Important Than Fuel for Innovation

For many it is more instinctual to search for fuel to draw people in. This is mainly because we relate friction to slowing down, and fuel to powering you forward. But what if you’ve been looking at the two elements from the wrong perspective? Rather than trying to entice customers to where you feel most comfortable serving them, the fuel versus friction theory looks at identifying what blocks the essential interactions needed to complete a transaction. So, in the battle to successfully innovate, why is establishing your points of friction more important than generating fuel?

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Talking Bacteria: How Quorum-Sensing Works

Quorum sensing is a bacterial cell to cell communication process that involves the production, detection, and response to extracellular signalling molecules. Bacteria "talk" to each other, using a chemical language that lets them coordinate defence and mount attacks.

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Financial Freedom For Vets: 5 Ways to Achieve Immediate Profitability from Your Practice 🦅

Most vets work far too hard for far too many hours for far too little return. The principle cause of this is vets’ failure to charge profitably for their professional time. Often they don’t know what their professional time is worth except in terms of the consultation or surgical fee and these are often determined by what other practices charge rather than based on the needs of the practice finances and profitability.

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Empowering Sustainable Vet Practices: Building A Greener Future Through Partnership 🍀

The veterinary profession is increasingly motivated to improve sustainability in all areas of practice. We’ve made great steps forward in some places, whilst in others we face complex challenges as we balance our desire to give the best care to our patients with our potential impact on the world around us. Practices can only do so much alone, and having sustainability in mind when choosing partners and products is becoming increasingly important.

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Quality, Cost & Convenience: Understanding the New Veterinary Business Model

This week Dr. Thom Jenkins explains how getting the balance between quality, cost and convenience can revolutionise a clinics understanding of just how competitive their veterinary business model can be. # Back to The Future In 2007 hoping to piggy back on to the ever increasing trend of 'pets', a group of marketers decided that the future of pet care was going to be robotic pets. Companion pets that wouldn't get sick, need walking or ever throw up on your pillow. However, fast forward just over 15 years and a global pandemic it turns out that there's something intrinsic to picking up the faecal matter of another species that we humans find therapeutic!

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