Behavioural Referrals Veterinary Practice offers a referral service in small animal behavioural medicine.  Practice Principal Sarah Heath BVSc DECVBM-CA MRCVS and the supporting team of rehabilitation trainers, offer a comprehensive service in the diagnosis, treatment and management of behavioural disorders.

Behavioural Referrals Veterinary Practice

Behavioural Referrals and Veterinary Practice

Rushton Drive

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Vaccinations

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Neutering

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Dental

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Surgery

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Microchipping

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✅ Reduce call volumes ✅ Give back hours to your team ✅ Boost Wellness Plan subscriptions ✅ Increase payment compliance with digital pay

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a truly one stop shop for managing your clients

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Advance reporting

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we care about our customers as much as our pets!

Quick & friendly support

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selected practice management systems supported. With more on the way.

Integrations available

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Our passion for animals is what drew us here, but how to keep the joy in our everyday work? 💙
Compassion fatigue is an inherent risk in veterinary medicine.

Let's get to grips with this concept and share some simple tips for keeping our dream alive! Join us for this CE credited webinar and start feeling like a superhero the next day! 🦸🏽‍♀️

Finding Fulfilment in VetMed: Facing Compassion Fatigue Head On

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Used by thousands of veterinary professionals,  across hundreds of clinics

After introducing PetsApp, our missed call numbers dropped from an average of 1,400 across all sites per month to an average of 250

Managing our time with our clients has been really powerful. They love it too, because they can message us in the middle of the night, and we can get back to them when we open.

It is a system that is so easy to adopt — within half an hour it immediately felt like a smooth and integrated service

…but don’t take our word for it

Stand out amongst the competition in your area by collecting and managing your reviews.

Show that you are the best in town

Deal with inbound demand in your own time. Keeping your phone lines clear for the urgent calls.

Free up the phone, with appointment requests

Your clinic will be front and centre on search engine result pages, for the key services you offer.
Quickly and easily choose what information customers see about your clinic and services.

Strong digital presence without lifting a digit

Why list your clinic on PetsApp?

Everything is in one place — your team gets up to speed

Your team is handling messages instead of phone calls. Keeping the phone clear for emergencies.
Your team can now take an hour for lunch!

30-40% clients are onboarded by week 4, missed calls are down by 85%

Wellness plan subscriptions boosted by 35%

Text and SMS chat, appointment booking, reminders, digital payments, video calls, AI-assisted communication (CoPilot), Loyalty and Wellness Plans with Home Delivery, PetsApp has it all.