Frame Swift & Partners - The Veterinary Centre

Frame Swift and Partners LLP

Modern purpose built premises in Penrith.State-of-the-art clinic for the care of Farm, Equine and Small Animal patients.Equine operating theatre, covered examination area and paddocks.Caring, friendly staff, on-call 24 hours a day.RCVS Tier 2 Practice for Farm, Equine and Small Animals.Postgraduate Royal College of Veterinary Surgeons Certificate qualifications in 6 fields.Extensive parking and convenient location from M6 and A66.

Frame Swift and Partners

At Frame, Swift and Partners we are all fully committed to proactive rather than reactive veterinary care. Our Practice Health Plans are a monthly budgeting system offering preventive treatment for our cat, dog and rabbit patients. They are designed to spread costs and save money.

Frame, Swift & Partners - The Veterinary Centre

Frame Swift And Partners

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Vaccinations

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Neutering

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Dental

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Surgery

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Microchipping

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Want to improve customer engagement?

✅ Reduce call volumes ✅ Give back hours to your team ✅ Boost Wellness Plan subscriptions ✅ Increase payment compliance with digital pay

The most successful veterinary teams use PetsApp

Reduce missed calls by 85% ☎️

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We can get your account set-up and team trained within 1 week.  Our team will be on hand whenever you need.

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send photos, files, videos and emojis ❤️

Unlimited instant messages with clients

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clients can receive care without having to pile into the car!

Unlimited video calls

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help clients know what they should be doing and when

 Campaigns and reminders

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a truly one stop shop for managing your clients

Book and manage appointments

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Advance reporting

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we care about our customers as much as our pets!

Quick & friendly support

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selected practice management systems supported. With more on the way.

Integrations available

we’ll get you up and running in two shakes of a lamb’s tail

Personal set-up and onboarding

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Our passion for animals is what drew us here, but how to keep the joy in our everyday work? 💙
Compassion fatigue is an inherent risk in veterinary medicine.

Let's get to grips with this concept and share some simple tips for keeping our dream alive! Join us for this CE credited webinar and start feeling like a superhero the next day! 🦸🏽‍♀️

Finding Fulfilment in VetMed: Facing Compassion Fatigue Head On

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We'll help you run your clinic more efficiently. Our all-in-one veterinary client communication software does it all.

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The highest rated veterinary app in the UK and Ireland.

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Used by thousands of veterinary professionals,  across hundreds of clinics

After introducing PetsApp, our missed call numbers dropped from an average of 1,400 across all sites per month to an average of 250

Managing our time with our clients has been really powerful. They love it too, because they can message us in the middle of the night, and we can get back to them when we open.

It is a system that is so easy to adopt — within half an hour it immediately felt like a smooth and integrated service

…but don’t take our word for it

Stand out amongst the competition in your area by collecting and managing your reviews.

Show that you are the best in town

Deal with inbound demand in your own time. Keeping your phone lines clear for the urgent calls.

Free up the phone, with appointment requests

Your clinic will be front and centre on search engine result pages, for the key services you offer.
Quickly and easily choose what information customers see about your clinic and services.

Strong digital presence without lifting a digit

Why list your clinic on PetsApp?

Everything is in one place — your team gets up to speed

Your team is handling messages instead of phone calls. Keeping the phone clear for emergencies.
Your team can now take an hour for lunch!

30-40% clients are onboarded by week 4, missed calls are down by 85%

Wellness plan subscriptions boosted by 35%

Text and SMS chat, appointment booking, reminders, digital payments, video calls, AI-assisted communication (CoPilot), Loyalty and Wellness Plans with Home Delivery, PetsApp has it all.