We promise to do all we can to provide your pet with the best possible care and to make sure that you always receive friendly advice and support. We're so committed to this, we've put our Client and Patient Charter Pledges on the wall of our clinics.Did you know, Medivet is actually a big community of vets, nurses and other professionals, giving you access to a great wealth of facilities and expertise? We're so committed to continuity of care across all our branches that we've made sure that the notes we have on all animals is available at all of our branches, all the time, via our high-tech, specially developed computer systems.We promise that there will always be a veterinary surgeon available to look after your animal, day or night. We even have special 24-hour clinics in some areas, where vets and nurses are on duty all day and all night, every day of the year. These are our 24hr Continuous Care and Emergency Centres.We volunteer to have all our clinics regulated by our governing body, the Royal College of Veterinary Surgeons. Their Practice Standards Scheme ensures a consistently high standard of care, equipment and facilities for all our patients. Look out for the certificate awarded to your local practice, proudly on display!We're really looking forward to getting to know your whole family, including the human members, and to doing all we can to make your pets' lives long and healthy. If you have any questions about Medivet’s services, standards or facilities please feel free to call us at any one of our clinics.

Abbey Veterinary Group

Regular care that's always there. Our healthcare plan is a convenient way to give your pet the everyday care they need each year to stay happy and healthy.

Medivet Reading

Medivet The Vets Reading

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Vaccinations

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Dental

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Surgery

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Microchipping

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clients can receive care without having to pile into the car!

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a truly one stop shop for managing your clients

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we care about our customers as much as our pets!

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Our passion for animals is what drew us here, but how to keep the joy in our everyday work? 💙
Compassion fatigue is an inherent risk in veterinary medicine.

Let's get to grips with this concept and share some simple tips for keeping our dream alive! Join us for this CE credited webinar and start feeling like a superhero the next day! 🦸🏽‍♀️

Finding Fulfilment in VetMed: Facing Compassion Fatigue Head On

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Used by thousands of veterinary professionals,  across hundreds of clinics

After introducing PetsApp, our missed call numbers dropped from an average of 1,400 across all sites per month to an average of 250

Managing our time with our clients has been really powerful. They love it too, because they can message us in the middle of the night, and we can get back to them when we open.

It is a system that is so easy to adopt — within half an hour it immediately felt like a smooth and integrated service

…but don’t take our word for it

Stand out amongst the competition in your area by collecting and managing your reviews.

Show that you are the best in town

Deal with inbound demand in your own time. Keeping your phone lines clear for the urgent calls.

Free up the phone, with appointment requests

Your clinic will be front and centre on search engine result pages, for the key services you offer.
Quickly and easily choose what information customers see about your clinic and services.

Strong digital presence without lifting a digit

Why list your clinic on PetsApp?

Everything is in one place — your team gets up to speed

Your team is handling messages instead of phone calls. Keeping the phone clear for emergencies.
Your team can now take an hour for lunch!

30-40% clients are onboarded by week 4, missed calls are down by 85%

Wellness plan subscriptions boosted by 35%

Text and SMS chat, appointment booking, reminders, digital payments, video calls, AI-assisted communication (CoPilot), Loyalty and Wellness Plans with Home Delivery, PetsApp has it all.