St Ives Veterinary Surgery is a small, friendly, companion animal practice in St Ives, Cornwall.The surgery was opened in 1983 and taken over by Stephen Putnam in 1990. It has recently undergone major rebuilding and upgrading, enabling us to continue to provide the best standards of care to our patients and clients.We all have pets of out own, so we know how important they are to you.To make an appointment, or for advice, telephone 01736 798333 at any time.

St Ives Veterinary Surgery

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Vaccinations

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Neutering

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Dental

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Surgery

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Microchipping

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✅ Reduce call volumes ✅ Give back hours to your team ✅ Boost Wellness Plan subscriptions ✅ Increase payment compliance with digital pay

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clients can receive care without having to pile into the car!

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help clients know what they should be doing and when

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a truly one stop shop for managing your clients

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we care about our customers as much as our pets!

Quick & friendly support

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selected practice management systems supported. With more on the way.

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Our passion for animals is what drew us here, but how to keep the joy in our everyday work? 💙
Compassion fatigue is an inherent risk in veterinary medicine.

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Finding Fulfilment in VetMed: Facing Compassion Fatigue Head On

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Used by thousands of veterinary professionals,  across hundreds of clinics

After introducing PetsApp, our missed call numbers dropped from an average of 1,400 across all sites per month to an average of 250

Managing our time with our clients has been really powerful. They love it too, because they can message us in the middle of the night, and we can get back to them when we open.

It is a system that is so easy to adopt — within half an hour it immediately felt like a smooth and integrated service

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Why list your clinic on PetsApp?

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Your team is handling messages instead of phone calls. Keeping the phone clear for emergencies.
Your team can now take an hour for lunch!

30-40% clients are onboarded by week 4, missed calls are down by 85%

Wellness plan subscriptions boosted by 35%

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